Privacy Policy

Privacy Notice (GDPR)

Introduction Last updated: 01/02/2026 Acquisition People ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect personal data in accordance with the UK/EU General Data Protection Regulation (GDPR). This Privacy Notice applies to customers, website visitors, email subscribers, and other individuals whose personal data we process as part of our online course and product sales.

2. Who We Are Company name: Acquisition People Registered address: 6 The Kilns, Reed, Royston, SG8 8EW Email: gbloxham@acquisition-people.com For GDPR purposes, we are the Data Controller.

3. Personal Data We Collect We may collect and process the following types of personal data:

Customers / Purchasers

• Name, email address, phone number
• Billing and delivery address
• Payment information (processed securely by our payment provider)
• Purchase history and course access records
• Account preferences and learning progress

Website Users / Subscribers

• Email address (for newsletter or updates)
• IP address
• Browser type and usage data
• Cookies (see Section 10)

Enquiry Contacts

• Name, email address, phone number
• Message content and communication records

4. How We Collect Your Data We collect personal data when:

• You purchase a course or product on our website
• You create an account or subscribe to our mailing list
• You contact us by email, phone, or via our website contact form
• You interact with our website (via cookies and analytics)

5. Lawful Basis for Processing We process personal data under the following lawful bases:

• Consent – where you have given clear permission (e.g. newsletter signup)
• Contract – to fulfill your purchase and provide courses/products
• Legitimate interests – to operate our e-commerce business, improve our services, and prevent fraud
• Legal obligation – where required by law

6. How We Use Your Data We use personal data to:

• Process and fulfill your orders
• Provide access to courses and digital products
• Send order confirmations, receipts, and delivery updates
• Communicate about product updates, new courses, and special offers (with consent)
• Manage customer accounts and learning progress
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations
• Prevent fraud and ensure payment security

7. Data Sharing We may share personal data with:

• Payment processors and financial institutions (for secure payment processing)
• Email service providers (for marketing communications, with consent)
• Website and hosting providers
• Regulatory or legal authorities when required by law
• We do not sell personal data to third parties.

8. International Transfers If personal data is transferred outside the UK/EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

9. Data Retention We retain personal data only for as long as necessary:

• Customer account data: for the duration of your account and 2 years after final purchase
• Purchase and transaction records: as required by law (typically 6 years for accounting purposes)
• Marketing contact data: until you unsubscribe or request deletion
• You may request deletion at any time (see Section 11).

10. Cookies Our website uses cookies to improve user experience, remember your preferences, and analyse website traffic. Cookies may also be used for retargeting advertising. You can manage cookie preferences via your browser settings or our cookie banner.

11. Your Rights Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Object to processing (including marketing communications)
• Data portability
• Withdraw consent at any time

To exercise your rights, contact: gbloxham@acquisition-people.com

12. Data Security We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Payment information is processed securely through encrypted connections and trusted payment providers.

13. Contact & Complaints If you have questions about this Privacy Notice or how we handle your data, please contact us at: gbloxham@acquisition-people.com

If you are unhappy with how we handle your data, you have the right to complain to the relevant supervisory authority:

• UK: Information Commissioner's Office (ICO) — www.ico.org.uk

14. Changes to This Privacy Notice We may update this Privacy Notice from time to time to reflect changes in our business, technology, or legal requirements. The latest version will always be available on our website.